These Terms of Service (“Terms”) govern the website design, development, and related services provided by My Crazy Agency LLC (“MCA,” “we,” “us,” or “our”) to our clients (“you” or “Client”). By engaging our services or approving a project proposal, you agree to these Terms.
MCA provides website design, development, content creation, and related digital marketing services. The specific deliverables, timeline, and scope for your project are defined in the project proposal or statement of work provided separately.
We reserve the right to decline any project request at our sole discretion. Services are provided only within agreed scope; additional work outside the agreed scope will be quoted separately.
[Harry — fill in your payment terms here. Example below:]
To allow MCA to deliver your project on time, you agree to:
Your project includes [X] rounds of revisions as specified in your project proposal. A “revision round” means one consolidated set of feedback applied to the current design. Each additional revision round beyond the included amount will be billed at MCA’s current hourly rate.
A revision is a modification to the agreed scope. A request to change the fundamental design direction, add new pages, or add features not included in the original proposal is a new scope item, not a revision, and will be quoted separately.
Client content: You retain all rights to the content, images, logos, and materials you provide. You grant MCA a limited license to use your content solely for the purpose of completing your project.
Deliverables: Upon receipt of final payment in full, MCA assigns to you all rights in the final website design and content created specifically for your project. This assignment excludes MCA’s proprietary platform code, template structures, and reusable components, which remain the sole property of MCA.
AI-generated content: Some content may be generated with AI assistance (including Anthropic Claude). Client is responsible for reviewing all AI-generated content for accuracy, appropriateness, and compliance with applicable laws before publishing. MCA makes no warranty regarding the originality or copyright status of AI-generated text.
Portfolio: MCA reserves the right to display your completed project in our portfolio and marketing materials, unless you request otherwise in writing before project completion.
MCA’s total liability for any claim arising out of or relating to these Terms or the services provided shall not exceed the total fees paid by you to MCA for the specific project giving rise to the claim.
MCA makes no warranties, express or implied, regarding the performance of your website, its conversion rates, search engine rankings, or business results. Website performance depends on many factors outside MCA’s control.
MCA is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of profits, or loss of data, even if MCA has been advised of the possibility of such damages.
You agree to indemnify and hold MCA harmless from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from: (a) content you provide that infringes on third-party rights; (b) your violation of any applicable law; or (c) your failure to obtain required permits, licenses, or consents for your business operations.
Either party may terminate the engagement with written notice if the other party materially breaches these Terms and fails to cure the breach within 14 days of written notice.
If you cancel a project in progress, you remain responsible for payment for all work completed up to the date of cancellation, plus any non-refundable expenses incurred on your behalf. MCA will invoice you for work completed within 7 days of cancellation.
Upon termination, MCA will deliver all completed work product in a standard format. Incomplete deliverables are provided as-is.
Both parties agree to keep confidential any non-public information disclosed during the engagement. This includes business strategies, pricing, client lists, and project details. This obligation survives termination of the engagement for a period of two (2) years.
These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles. Any dispute arising under these Terms shall first be subject to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration in [STATE] under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
These Terms, together with the applicable project proposal, constitute the entire agreement between MCA and Client regarding the services. If any provision is found unenforceable, the remaining provisions remain in full force. MCA’s failure to enforce any right does not waive that right.
MCA may update these Terms at any time. The version in effect at the time your project proposal is signed governs that engagement.